Facebook and Twitter ‘failing to tackle fake review factories’

Published by
DPA

Facebook and Twitter have been accused of failing to tackle an online industry of fake product reviews, with new research uncovering schemes on the platforms with hundreds of thousands of members. An investigation by consumer group Which? found a large-scale community online where people were offered free goods in exchange for leaving five-star reviews for the products in question on sites such as Amazon. Which? said that between June and November 2021 it found 18 Facebook groups with more than 200,000 members collectively which were taking part in this fraudulent activity. A separate investig…

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